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Having a WD Studio My Book coming next week and want to know what to use with it, WD Smartware or Time Machine. The reason I and is that I have read both positive and negative posts on both. Some say to not load the WD software into your machine as it will cause your problems but do not state what they will be, others say to use the WD software as you he more option for back up. Others say that Time Machine is the only way to go, and others say stay with the WD software. I want to know if either of them is better than the other or it's just a case of either or as both do a good job and it is a matter of personal preference. I appreciate any advice anyone can give me.
I am trying to find out if anyone else is experiencing the same problems I am with a third party external drive purchase at an Apple Store. In the past two months I purchased a Western Digital My Book and My Book Studio from a local Apple Store. The devices are formatted for Mac. The problem is with the WD SmartWare software that comes with the units. For the first month on the My Book Studio everything was fine then the WD SmartWare quit operating. The drives function other than their software. WD support told me repeatedly to download the software from their site. I did several times but no luck in it operating. Their final solution was to return the unit to them for an exchange. My iTunes library resides on that external drive. I did not want to transfer my library back to my iMac so I decided since I wanted a redundant back up for my library I would buy another My Book for that purpose and to hold my library until the replacement unit came. However the same problem arose with the second unit. Two things I now know. The problem with the WD SmartWare functioning began when I upgraded to 10.6.3 and the WD Support site has now withdrawn their software download while researching problems with the SmartWare working with Mac. I post this so others who might be experiencing this issue will be aware and also that those considering an external drive might be aware. As I previously stated the drives will function without the WD SmartWare but it did have a couple of drive management and information features that I appreciated. Like most people when purchasing something I just want it to function as intended.
iMac 20 inch late 2007 1GB RAM 250 GB HD, Mac OS X (10.6.3), Time Capsule, Apple TV, My Book External Hard Drive