Once you have located SystemJump, click on Remove or Uninstall, to get rid of it. Close the browser and proceed to the next steps. Step 3: Delete Malicious Files that have installed SystemJump. Select and copy the string below to your Clipboard by pressing Command + C on your keyboard. Go to your Finder. However, it could be necessary to uninstall programs of this kind that are installed on the operating system too. If your computer is already infected with ProductEvent, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware. Pop-up window displayed once ProductEvent installation is over.
According to Malwarebytes, 2017 saw a 230% spike in malware activity within Mac ecosystem. The notable examples include Proton Remote Access Trojan and KeRanger virus. But whatever is that ends with “-ware” on your Mac — ransomware, adware, malware, or scareware — we’ll share a couple of methods to delete it. So, welcome to our Mac Malware Removal Guide.
Mac malware: The symptoms
Oftentimes a malware app would trick you into believing it’s perfectly harmless. Such apps are known to disguise themselves as antiviruses, extractors or video players. But how to check your Mac for viruses? Here are some of the tell-tale signs:
A sudden drop in Mac’s performance or frequent freeze-ups.
Pages that you visit get obscured with ads.
Unexpected Mac reboots or apps starting for no reason.
Your browser installs suspicious updates automatically.
How to remove a virus from Mac
Just as with any disease, to doctor a virus you need to remove the infected part of your software — as simple as that.
Remove malware from Mac manually
If you know which app on your Mac is malicious, you’re half-way through the problem. First of all, you need to close the app and then root it out from the system processes.
Open Activity Monitor (type its name in the Launchpad).
Locate the problematic app in the Processes.
Use [x] button to quit the process
Now go back to your Applications and move the app to the Trash bin. Immediately empty the Trash.
This method is simple, but for the best malware removal results, you’d have to invest a bit more time. There are still parts and pieces of the virus app scattered around your system folders. It’s a bit like killing a dragon that re-grows its head after you’ve chopped it off. To remove malware from your Mac completely, it’s better to use a powerful uninstaller.
QUICK TIP: Do a quick search for virus-infected .DMG files within your Downloads. The potential culprits could be recently downloaded files, especially media-related ones. Delete them and empty the Trash bin.
Get rid of malware using CleanMyMac X
CleanMyMac X has a 10-year reputation of guarding Macs around the world. The app will scan your Mac for any vulnerabilities and offer immediate removal if it finds something suspicious. CleanMyMac detects thousands of malware threats, including viruses, adware, spyware, ransomware, cryptocurrency miners, and more. The app’s database is regularly updated to keep all those “-wares” away from your Mac.
Here’s how to remove malware from your Mac:
Download CleanMyMac X — it’s free to download.
Click Malware Removal tab.
Click Scan.
Click Remove.
Done!
How to remove Mac Adware cleaner
Ironically, the app called “Mac Adware cleaner” maybe itself be the very source of annoying adware on your Mac — the classic case of a wolf in a sheep’s skin. To remove it, you can use CleanMyMac (which is a legit app that has a 4.5-star rating from MacWorld magazine). Additionally, you can browse through your Login Items list to stop any dubious apps from auto-launching. Below is how to do it.
Remove Mac malware from your Login Items
Most adware or spyware will try to sneak inside the bootup process. Good news, you don’t have to be Kaspersky to prevent this.
Go to the Apple menu > System Preferences
Choose Users & Groups section
Make sure if your username is highlighted
Open Login Items tab
Now use the “—” sign to disable all the suspicious apps (like Mac Defenders) that you’ll find. Restart your Mac for the changes to take place.
How to get rid of pop-up ads on Mac
Advertising pop-ups are browser-related, so whatever browser you are using, be prepared for a thorough cleanup. First off, don’t buy into whatever the ad is telling you. Some scary alerts would mention 343 viruses found on your Mac forcing you to immediately install a “Mac Defender” or “Mac Security” tool. Just ignore it and don’t click anywhere on the pop-up. Use [x] button and if it doesn’t close the ad, Ctrl + click the browser icon to quit the browser completely.
QUICK TIP: Hold the Shift key when starting a new Safari session. This way all your previous tabs (including the ad pop-up) will not be reopened.
How to block pop-up ads in Safari
Open Safari preferences (in the top menu)
Go to the Security tab
Tick “Block pop-up windows”
How to get rid of pop-ups in Chrome
Open Chrome Settings (a three-dot icon)
Click Advanced
Go to Privacy and security > Content setting
Locate the Popups tab and block them from appearing
Additionally, make sure your browser’s homepage is set to standard Google page or other trusted source.
Clean up extensions to remove adware from Mac
Apple lists several browser extensions as potentially malicious. The list includes:
Amazon Shopping Assistant by Spigot Inc. Slick Savings by Spigot Inc. FlashMall Cinema-Plus
This is just to give you an idea how different these adware extensions could be. But if you’re looking how to remove malware from Mac Safari browser, follow this path.
Remove extensions in Safari
Go to Safari Preferences
Choose the Extensions tab
Select an extension and click Uninstall
Disable browser extensions in Chrome
And here’s how to remove malware from Mac Chrome. Open Chrome and click Window in the top menu. In the bottom of the list choose Extensions. This opens up the list of all your installed extensions. Now use a trash bin icon to remove the ones you suspect are adware viruses. Right after that, your Chrome experience should get much less distracting.
Just to be doubly sure, we recommend you to remove all the extensions you'll find. Later you can re-install each one separately.
Launch Agents and Daemons: Where else to look
So far we’ve covered browser Extensions, Applications, and Login Items trying to remove malware from your Mac. But these are not the only locations where malicious agents may be hiding. Another type of system services that could be affected by malware are the so-called Launch Agents and Daemons — yes, the name does derive from the word demon. These are small helper programs that stealthily run in the background, like software updaters or automatic backups.
While Launch Agents and Daemons are two different entities, both can be infiltrated by malware. As it often happens, trojan apps would place their executable files within the Launch Agents folder. The result — the virus app launches automatically and potentially harms or steals your data.
How to remove daemons and agents from the Mac’s startup
Click Finder
Choose Go > Go to Folder
Type in: /Library/LaunchDaemons
For Launch Agents, repeat the steps above, but this time search in 2 more locations:
/Library/LaunchAgents ~/Library/LaunchAgents
Inside you’ll find a bunch of PLIST files and if some of them look suspicious to you, delete them. Sure, the names of these files may not be very telling, but if you already know the problematic app that you are after, knowing this folder may help you fully extinguish it.
Don’t forget to reboot your Mac — until you do, all these files are still in memory.
One more way to remove daemons, agents, and plug-ins
If the manual path described here sounds too complicated, you can again be rescued by CleanMyMac X. This app has a special tool to remove malware Launch Agents.
Download CleanMyMac X (it’s free to download).
Install the app.
Click Optimization tab > Launch Agents
Click Perform.
By the way this app has a real-time anti-malware monitor. It monitors for any problematic apps that try to get into your Launch Agents. If it finds such, it will notify you and offer to remove the intruder.
If all else fails
Below a few more ideas to help you remove malware from Mac.
Switch to a different user account and do a full system cleanup.
Restore your Mac using Time Machine (to the point before it got infected).
Update all your software , including the macOS.
OK, looks we’ve covered how to remove malware from Mac including both manual and software solutions. Hope your Mac stays virus-free and may you never click on those scary Mac alerts again.
These might also interest you:
Q. PLEASE help me remove Apple.com-clean-mac.website pop-ups. I have done everything I know how to do and they keep appearing…
A. If you are experiencing numerous advertising popups, trips to websites you did not intend to visit, then it is possible that your MAC OS has become a victim of the adware (sometimes called ‘ad-supported’ software).
How can Adware be dangerous to your MAC system? Adware software is unwanted software developed to throw ads up on your internet browser screen. Adware software generates money for its creator by frequently showing a lot of ads and pop up deals. You might experience a change in your startpage or search provider, new tabs opening or even a redirect to misleading web-sites.
Another reason why you need to delete adware is its online>NameApple.com-clean-mac.websiteTypeadware, potentially unwanted application (PUA), pop-up virus, popup ads, pop-upsSymptoms
advertising links appear in places they shouldn’t be
you keep getting redirected to unfamiliar web pages
your MAC OS starts automatically installing unexpected applications
new toolbars in your web-browser
your internet browser start page has changed and you cannot modify it back
you are unable to update your security apps
slow Internet browsing speeds
your Apple Mac is no stable leading to freezes
RemovalApple.com-clean-mac.website removal guide
If you would like to free your MAC OS of adware software and thus remove Apple.com-clean-mac.website popups and are unable to do so, you can follow the steps below to locate and delete adware and any other malware for free.
How to remove Apple.com-clean-mac.website popup ads
Fortunately, we have an effective method that will assist you manually or/and automatically delete Apple.com-clean-mac.website from your browser and bring your internet browser settings, including search engine by default, newtab page and home page, back to normal. Below you’ll find a removal tutorial with all the steps you may need to successfully remove adware and its components. Some of the steps will require you to restart your machine or exit this webpage. So, read this guidance carefully, then bookmark this page or open it on your smartphone for later reference.
To remove Apple.com-clean-mac.website, execute the steps below:
How to delete Apple.com-clean-mac.website ads without any software
Use free malware removal tools to completely get rid of Apple.com-clean-mac.website pop-ups
How to delete Apple.com-clean-mac.website ads without any software
If you perform exactly the steps below you should be able to delete the Apple.com-clean-mac.website pop ups from the Safari, Firefox and Chrome internet browsers.
Uninstall adware through the Finder
In order to get rid of potentially unwanted applications like this adware, open the Finder and click on “Applications”. Check the list of installed software. For the ones you do not know, run an Internet search to see if they are adware, hijacker infection or potentially unwanted applications. If yes, uninstall them off. Even if they are just a software which you do not use, then uninstalling them off will increase your MAC OS start up time and speed dramatically.
Open Finder and click “Applications” as displayed in the following example.
You will see a list of apps installed on your MAC OS. We recommend to pay maximum attention to the program you installed last. Most likely, it’s the adware software related to the Apple.com-clean-mac.website pop-ups. If you are in doubt, you can always check the application by doing a search for her name in Google, Yahoo or Bing. When the program which you need to uninstall is found, simply right press on its name, and choose “Move to Trash”.
Don’t forget, select Finder, then “Empty Trash”.
Remove Apple.com-clean-mac.website popup ads from Firefox
If Firefox settings are hijacked by the adware, your web browser shows unwanted popup ads, then ‘Reset Firefox’ could solve these problems. When using the reset feature, your personal information like passwords, bookmarks, browsing history and web form auto-fill data will be saved.
First, start the Mozilla Firefox and click button. It will open the drop-down menu on the right-part of the browser. Further, click the Help button () as shown on the image below.
In the Help menu, select the “Troubleshooting Information” option. Another way to open the “Troubleshooting Information” screen – type “about:support” in the browser adress bar and press Enter. It will show the “Troubleshooting Information” page as on the image below. In the upper-right corner of this screen, press the “Refresh Firefox” button.
It will show the confirmation dialog box. Further, press the “Refresh Firefox” button. The Firefox will start a task to fix your problems that caused by the Apple.com-clean-mac.website adware. Once, it’s done, press the “Finish” button.
Remove Apple.com-clean-mac.website advertisements from Safari
If you find that Safari web browser settings such as startpage, newtab page and search engine having been changed by adware which redirects your web-browser to the undesired Apple.com-clean-mac.website web site, then you may restore your settings, via the reset internet browser procedure.
Click Safari menu and choose “Preferences”.
It will open the Safari Preferences window. Next, click the “Extensions” tab. Look for unknown and suspicious plugins on left panel, select it, then click the “Uninstall” button. Most important to delete all unknown extensions from Safari.
Once complete, click “General” tab. Change the “Default Search Engine” to Google.
Find the “Homepage” and type into textfield “https://www.google.com”.
Remove Apple.com-clean-mac.website popup advertisements from Google Chrome
Reset Chrome settings to get rid of Apple.com-clean-mac.website popup ads. If you’re still experiencing issues with Apple.com-clean-mac.website advertisements removal, you need to reset Chrome browser to its default values. This step needs to be performed only if adware has not been removed by the previous steps.
First start the Google Chrome and click Menu button (small button in the form of three dots).
It will open the Google Chrome main menu. Choose More Tools, then click Extensions.
You will see the list of installed extensions. If the list has the addon labeled with “Installed by enterprise policy” or “Installed by your administrator”, then complete the following guide: Remove Chrome extensions installed by enterprise policy.
Now open the Chrome menu once again, click the “Settings” menu.
You will see the Chrome’s settings page. Scroll down and press “Advanced” link.
Scroll down again and click the “Reset” button.
The Google Chrome will show the reset profile settings page as shown on the screen above.
Next click the “Reset” button.
Once this task is finished, your internet browser’s search engine by default, startpage and newtab page will be restored to their original defaults.
To learn more, read the article How to reset Google Chrome settings to default.
Use free malware removal tools to completely get rid of Apple.com-clean-mac.website pop-ups
In order to completely remove Apple.com-clean-mac.website, you not only need to delete adware from your machine, but also delete all its components in your MAC OS including system folders. We suggest to download and use free removal tools to automatically free your MAC OS of adware that causes intrusive Apple.com-clean-mac.website pop-up advertisements.
How to get rid of Apple.com-clean-mac.website with MalwareBytes Free
Delete Apple.com-clean-mac.website pop-ups manually is difficult and often the adware is not fully removed. Therefore, we suggest you to use the MalwareBytes Anti Malware which are fully clean your Apple Mac. Moreover, this free application will allow you to remove malware, potentially unwanted programs, toolbars and browser hijacker that your machine can be infected too.
Installing the MalwareBytes Anti-Malware is simple. First you’ll need to download MalwareBytes Free on your Windows Desktop from the link below.
Once the downloading process is complete, close all applications and windows on your MAC system. Run the saved file. Follow the prompts.
The MalwareBytes Free will automatically start and you can see its main screen as displayed on the screen below.
Now click the “Scan” button . MalwareBytes tool will begin scanning the whole Apple Mac to find out adware that causes Apple.com-clean-mac.website advertisements in your browser. A scan may take anywhere from 10 to 30 minutes, depending on the count of files on your MAC and the speed of your machine. While the MalwareBytes Free tool is checking, you can see how many objects it has identified as being affected by malicious software.
When MalwareBytes Anti-Malware has finished scanning your MAC, it will open the Scan Results. In order to delete all items, simply click “Remove Selected Items” button. The MalwareBytes Anti Malware (MBAM) will delete adware software responsible for Apple.com-clean-mac.website pop up ads.
Run AdBlocker to stop Apple.com-clean-mac.website and stay safe online
If you surf the Net, you cannot avoid malvertising. But you can protect your web-browser against it. Download and run an ad-blocker program. AdGuard is an ad blocker which can filter out a lot of of the malvertising, stoping dynamic scripts from loading harmful content.
After the download is done, launch the downloaded file. You will see the “Setup Wizard” screen. Follow the prompts.
Each time, when you start your Apple Mac, AdGuard will run automatically and stop annoying pop-up ads, block Apple.com-clean-mac.website redirect, as well as other malicious or misleading web-pages.
To sum up
After completing the few simple steps shown above, your MAC system should be clean from adware software that causes Apple.com-clean-mac.website ads in your internet browser and other malware. The Chrome, Firefox and Safari will no longer reroute you to various undesired webpages such as Apple.com-clean-mac.website. Unfortunately, if the steps does not help you, then you have caught a new adware, and then the best way – ask for help here.